computer science

Avaya

Avaya is a computer science topic covered in the lgStudy science library. This page brings together a partial reference excerpt, illustrations, worked examples, real-world applications and a short study plan, so you can understand Avaya rather than just read about it. In short: Avaya LLC (), formerly Avaya Inc., is an American multinational technology company headquartered in Morristown, New Jersey. The company provides software and services for customer experience management, contact center operations, and unified communications.

Key takeaways

Avaya belongs to computer science; place it in that map before memorising details.
Learn the definition first, then one example that makes the definition concrete.
Connect Avaya to a quantity you can measure, compute or draw — that is where exam questions come from.
Reproduce the core statement of Avaya from memory before moving on to harder problems.

Reference excerpt

Avaya LLC (), formerly Avaya Inc., is an American multinational technology company headquartered in Morristown, New Jersey. The company provides software and services for customer experience management, contact center operations, and unified communications. It serves more than 90,000 customers.

History In 1995, AT&T Corporation renamed their subsidiary AT&T Technologies to Lucent Technologies and was transferred in 1996. Lucent subsequently repurposed units of its own in an attempt to restructure its struggling operations. Avaya Inc. was spun off from Lucent as its own company in 2000 (Lucent merged with Alcatel SA in 2006, becoming Alcatel-Lucent, which was purchased in turn by Nokia in 2016). Avaya Inc. were listed on the NYSE using the symbol AV from 2000 to 2007. In October 2007, Avaya Inc. was acquired for $8.2 billion by Sierra Holdings Corp owned by two private-equity firms, TPG Capital and Silver Lake Partners. On June 6, 2011 Sierra Holdings Corp. was renamed Avaya Holdings Corp. In May 2001, certain Avaya, Inc products and manufacturing processes were acquired by Celestica. The locations of Avaya's Denver, Colorado and Little Rock, Arkansas were for Celestica to supply telecommunications products such as printed circuit boards and systems repair, test, and assembly. This acquisition of Avaya's certain assets were for Celestica to establish a five-year contract in manufacturing outsourcing partnership and supply chain management for a more diverse telecommunication products for Celestica and become Avaya's Electronics manufacturing services contractor. On November 19, 2014, Avaya was confirmed as the naming rights partner for the San Jose Earthquakes' new stadium, officially called Avaya Stadium, paying $20 million over a 10-year deal. On January 19, 2017, Avaya Inc. and related affiliates including Avaya Holdings Corp. petitioned for protection from creditors during reorganizing under Chapter 11 bankruptcy. A restructuring plan for Avaya Holdings Corp. agreed upon during mediation was given effect by the court's order November 28, 2017. In December 2017, Avaya requested a federal judge to reduce their commitment to the Earthquakes' stadium name agreement. After Avaya vacated their naming rights, the venue was renamed Earthquakes Stadium in 2020 and PayPal Park in 2021 after PayPal bought the naming rights. On December 15, 2017, trading in Avaya Holdings Corp. shares listed on the NYSE began under the symbol AVYA. On February 14, 2023, Avaya once again petitioned for protection from creditors during restructuring under Chapter 11 with a restructuring plan already agreed on with their creditors. On February 15, 2023 the NYSE announced that shares of Avaya no longer qualified for listing on the New York Exchange and would cease to be traded there. Although the proposed restructuring plan would wipe out the shares, several securities dealers announced that they would begin making a market in Avaya shares effective February 16, 2023 using the symbol AVYAQ and trading 'over the counter', i.e. a securities dealer is a counterparty of each trade. On May 1, 2023, Avaya Holdings Corp. completed its financial restructuring, emerging from bankruptcy owned by its former creditors as the private company Avaya LLC.

Acquisitions and partnerships Since 2001, Avaya has sold and acquired several companies. Through Nortel's bankruptcy proceedings, assets related to their Enterprise Voice and Data business units were auctioned. Avaya placed a $900 million bid, and was announced as the winner of the assets on September 14, 2009. In 1985, Performance Engineering Corporation (later PEC Solutions) was formed to offer technology services to government customers. On June 6, 2005, Nortel acquired PEC Solutions to form Nortel PEC Solutions. On January 18, 2006, Nortel PEC Solutions was renamed Nortel Government Solutions. On December 21, 2009, Avaya acquired Nortel's government business as part of the company's assets sale. In October 2019, Avaya entered into a strategic partnership with RingCentral and together, introduced a new unified communications as a service solution called Avaya Cloud Office ("ACO"). RingCentral also contributed $500 million to be the exclusive provider of the new Avaya UCaaS offering. Avaya's headquarters are at 350 Mt. Kemble Avenue, Morristown, New Jersey 07960 US. Avaya sponsors the IAUG users' group and training programs for IT professional certification in the use of Avaya's products.

Patents Avaya has over 4,400 patents and patents pending. In January 2021, the company disclosed it had received its 600th patent for Contact Center technologies, which was granted for AI in "chatbot socialization."

References

External links

Patents assigned to Avaya Business data for Avaya Holdings Corp.:

Official website Official Canadian partner site Archived June 2, 2019, at the Wayback Machine

Worked examples

Example 1 — a first encounter with Avaya

Start with the simplest possible case. Write down what Avaya claims or describes in one sentence, then invent the smallest concrete situation in which that sentence is true. In computer science, the smallest case is usually a single object, a single equation or a single measurement. Check that every symbol or term in your sentence has a meaning in that case.

Example 2 — changing one variable

Take the situation from Example 1 and change exactly one quantity: double it, halve it, or set it to zero. Predict what should happen to Avaya before you calculate. Comparing your prediction with the result is the fastest way to find out whether you understand the idea or only the words.

Example 3 — an exam-style question

Typical questions about Avaya ask you to (a) state it precisely, (b) apply it to given data, and (c) explain a limitation. Practise writing all three answers in under five minutes; the third part is what separates a full-mark answer from an average one.

Applications of Avaya

In research: Avaya appears in computer science research whenever the underlying quantities have to be modelled precisely. Papers usually cite it as a starting assumption and then explore where it breaks down.
In technology and industry: Engineering practice reuses Avaya in design rules, simulations and safety margins. Knowing the idea lets you read a specification sheet and understand why the numbers look the way they do.
In the classroom: Avaya is common in secondary-school and first-year university syllabi. It links to neighbouring topics 2000 establishments in California, 2007 mergers and acquisitions, 2011 initial public offerings, so understanding it makes those chapters shorter.
In everyday life: Look for Avaya outside the textbook — in sport, cooking, traffic, electronics or the sky above you. An example you found yourself is remembered far longer than one you were given.

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How to study Avaya in 20 minutes

Read the reference excerpt below once, without taking notes.
Close the page and write down what Avaya means in your own words.
Compare your version with the excerpt and mark what you missed.
Work through the three examples above with pen and paper.
Explain Avaya out loud to somebody else — or to Teacher Smith in the lgStudy chat.

Frequently asked questions

What is Avaya in simple terms?

Why does Avaya matter?

Because it connects several computer science ideas at once: it gives you a definition you can apply, a quantity you can calculate, and a way to check whether a result is plausible.

How should I study Avaya?

Read the excerpt, restate it from memory, then work through the examples and applications listed on this page. The five-step study plan above takes about twenty minutes.

What does this page cover?

It gives you a compact reference excerpt plus original lgStudy explanations, examples, applications and study material on Avaya.