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Infra Corporation

Infra Corporation is a computer science topic covered in the lgStudy science library. This page brings together a partial reference excerpt, illustrations, worked examples, real-world applications and a short study plan, so you can understand Infra Corporation rather than just read about it. In short: Infra Corporation was an IT Service Management (ITSM) software company founded in 1991 in Australia. Its principal product, infraEnterprise, was a multi-tier web-based ITSM tool built around the ITIL framework, covering service desk, incident management, change management, release management, configuration management (including federated CMDB), availability management, service level management and a knowledge base m…

Key takeaways

  • Infra Corporation belongs to computer science; place it in that map before memorising details.
  • Learn the definition first, then one example that makes the definition concrete.
  • Connect Infra Corporation to a quantity you can measure, compute or draw — that is where exam questions come from.
  • Reproduce the core statement of Infra Corporation from memory before moving on to harder problems.

Reference excerpt

Infra Corporation was an IT Service Management (ITSM) software company founded in 1991 in Australia. Its principal product, infraEnterprise, was a multi-tier web-based ITSM tool built around the ITIL framework, covering service desk, incident management, change management, release management, configuration management (including federated CMDB), availability management, service level management and a knowledge base module aligned with Knowledge-Centered Support (KCS) principles. The company was acquired by EMC Corporation in 2008, and its product subsequently passed through VMware before being acquired and rebranded by Alemba as vFire Core.

History Infra Corporation was established in 1991 in Australia, and expanded to operate regional offices in North America, Australia, the UK and Europe, with a worldwide network of partners and distributors. In 2002, infraEnterprise was awarded PinkVerify ITIL certification from Pink Elephant, an independent ITIL consulting firm. The product won Network Computing magazine's "Helpdesk Product of the Year" award in 2007, and HDI's Best Business Use of Business Support Technology in 2006 at the 11th Annual Help Desk and IT Support Excellence Awards.

Acquisition by EMC Infra was acquired by Hopkinton, Massachusetts–based EMC Corporation on 10 March 2008, as part of EMC's strategy to expand from storage products into IT management services. VMware acquired the product — then branded Ionix Service Manager — in 2010 and rebranded it VMware Service Manager. Support commenced on 1 July 2010. In July 2014, VMware and ITSM software company Alemba agreed to transfer development and support of VMware Service Manager to Alemba. Alemba rebranded the product as vFire Core, releasing vFire Core 9.2.0 in December 2014 as its first major version under new ownership. VMware had previously announced end of support for version 9.x as of 8 March 2017.

References

External links Infra Corporation Infra Benelux VMware Alemba Agreement. Archived 28 January 2015 at the Wayback Machine Alemba

Worked examples

Example 1 — a first encounter with Infra Corporation

Start with the simplest possible case. Write down what Infra Corporation claims or describes in one sentence, then invent the smallest concrete situation in which that sentence is true. In computer science, the smallest case is usually a single object, a single equation or a single measurement. Check that every symbol or term in your sentence has a meaning in that case.

Example 2 — changing one variable

Take the situation from Example 1 and change exactly one quantity: double it, halve it, or set it to zero. Predict what should happen to Infra Corporation before you calculate. Comparing your prediction with the result is the fastest way to find out whether you understand the idea or only the words.

Example 3 — an exam-style question

Typical questions about Infra Corporation ask you to (a) state it precisely, (b) apply it to given data, and (c) explain a limitation. Practise writing all three answers in under five minutes; the third part is what separates a full-mark answer from an average one.

Applications of Infra Corporation

In research
Infra Corporation appears in computer science research whenever the underlying quantities have to be modelled precisely. Papers usually cite it as a starting assumption and then explore where it breaks down.
In technology and industry
Engineering practice reuses Infra Corporation in design rules, simulations and safety margins. Knowing the idea lets you read a specification sheet and understand why the numbers look the way they do.
In the classroom
Infra Corporation is common in secondary-school and first-year university syllabi. It links to neighbouring topics Defunct software companies of the United States, EMC Corporation, Information technology management, so understanding it makes those chapters shorter.
In everyday life
Look for Infra Corporation outside the textbook — in sport, cooking, traffic, electronics or the sky above you. An example you found yourself is remembered far longer than one you were given.
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How to study Infra Corporation in 20 minutes

  1. Read the reference excerpt below once, without taking notes.
  2. Close the page and write down what Infra Corporation means in your own words.
  3. Compare your version with the excerpt and mark what you missed.
  4. Work through the three examples above with pen and paper.
  5. Explain Infra Corporation out loud to somebody else — or to Teacher Smith in the lgStudy chat.

Frequently asked questions

What is Infra Corporation in simple terms?

Infra Corporation was an IT Service Management (ITSM) software company founded in 1991 in Australia. Its principal product, infraEnterprise, was a multi-tier web-based ITSM tool built around the ITIL framework, covering service desk, incident management, change management, release management, confi…

Why does Infra Corporation matter?

Because it connects several computer science ideas at once: it gives you a definition you can apply, a quantity you can calculate, and a way to check whether a result is plausible.

How should I study Infra Corporation?

Read the excerpt, restate it from memory, then work through the examples and applications listed on this page. The five-step study plan above takes about twenty minutes.

What does this page cover?

It gives you a compact reference excerpt plus original lgStudy explanations, examples, applications and study material on Infra Corporation.

Tags

  • Defunct software companies of the United States
  • EMC Corporation
  • Information technology management
  • United States software company stubs

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