LivePerson is a global technology company that develops conversational commerce and AI software. Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands. In 2018, the company announced its AI offering, allowing customers to create chatbots to answer consumer messages, alongside human customer service staff.
History LivePerson was founded in 1995 by Robert LoCascio. In April 2000, the company completed an initial public offering on the NASDAQ, in March 2011 its shares began trading on the Tel Aviv Stock Exchange and were included in the TA-100 Index and the TA BlueTech Index.
Acquisitions
Products and services The Conversational Cloud — A customer messaging platform that allows organisations to communicate with customers, with the chat interface embedded into mobile apps, websites, or social media. LP Insights — Turns customers' chat transcripts into structured and unstructured data to provide actionable insights.
See also Freshworks Intercom, Inc. LiveChat Tech companies in the New York metropolitan area Text Zendesk
References
External links Official website