The concept of the living lab has been defined in multiple ways. A definition from the European Network of Living Labs (ENoLL) is used most widely, describing them as "user-centred open innovation ecosystems” that integrate research and innovation through co-creation in real-world environments.[1] Emerging at the intersection of ambient intelligence research and user experience methodologies in the late 1990s, the concept was pioneered at the Massachusetts Institute of Technology (MIT) as a way to study human interaction with new technologies in natural settings. Over time, living labs have evolved beyond their origins as controlled research environments, becoming dynamic platforms for participatory design, collaborative experimentation, and iterative innovation across various domains, including urban development, healthcare, sustainability, and digital technology. Characterized by principles such as real-world experimentation, active user involvement, and multi-stakeholder collaboration, living labs enable the continuous adaptation and validation of solutions in everyday contexts. Today, they are implemented globally, supported by networks like the European Network of Living Labs (ENoLL), and increasingly recognized as vital tools for addressing local and global transformation agendas.
Background The term "living lab" has emerged in parallel from the ambient intelligence (AmI) research communities context and from the discussion on experience and application research (EAR). The emergence of the term is based on the concept of user experience and ambient intelligence. The term dates back to the late 1990s when Professor William J. Mitchell, Kent Larson, and Alex (Sandy) Pentland at the Massachusetts Institute of Technology were credited with first exploring the concept of a living laboratory. It was first associated with MIT's Media Lab as a concept for studying real-life contexts, where they described a living lab as a controlled environment designed to test new information and communication technology (ICT) innovations in a simulated home setting. This was also when some of the key characteristics often assigned to living labs today began to take shape. They argued that a living lab represents a user-centric research methodology for sensing, prototyping, validating and refining complex solutions in multiple and evolving real-life contexts. Research on living labs has expanded since the 1990s, especially in the 2010s, with growing interest in co-creation and participatory design. Particularly in Europe, the living lab evolved into a model that focused on studying user interactions with technology in real-world environments. This shift was influenced by earlier experiences in participatory design and social experiments with ICT. As interest grew, the term began to encompass a broader array of initiatives and projects, leading to variations in its interpretation and implementation. Today, living labs are used in various fields, such as technology, healthcare, and urban sustainability, showing a transition from a narrow focus on their role as controlled environments to a more wide-ranging understanding of collaborative innovation addressing real societal challenges, while also being referred to with various descriptions and definitions available from different sources.
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