Closure or need for closure (NFC), used interchangeably with need for cognitive closure (NFCC), are social psychological terms that describe an individual's desire for a clear, firm answer or peaceful resolution to a question or problem to avert ambiguity. The term "need" denotes a motivated tendency to seek out information. The need for closure is the motivation to find an answer to an ambiguous situation. This motivation is enhanced by the perceived benefits of obtaining closure, such as the increased ability to predict the world and a stronger basis for action. This motivation is also enhanced by the perceived costs of lacking closure, such as dealing with uncertainty. A sense of closure is not usually possible with ambiguous loss, such as a missing person, and the hoped-for benefits, such as a sense of relief after the death of a person who inflicted harm, are not necessarily obtained. Because of this mismatch between what individuals hope will happen if they achieve closure and what they actually experience, the idea of getting closure has been described as a myth. The level of the need for cognitive closure is a fairly stable individual characteristic. It can affect what information individuals seek out and how they process it. This need can be affected by situational factors. For example, in the presence of circumstances that increase the need for closure, individuals are more likely to use simple cognitive structures to process information. According to Kruglanski et al., need for closure exerts its effects via two general tendencies: the urgency tendency (the inclination to attain closure as quickly as possible) and the permanence tendency (the tendency to maintain it for as long as possible). Together, these tendencies may produce the inclinations to seize and then freeze on early judgmental cues, reducing the extent of information processing and hypothesis generation and introducing biases in thinking.
Need for Closure Scale The need for closure in social psychology is thought to be a fairly stable dispositional characteristic that can, nonetheless, be affected by situational factors. The Need for Closure Scale (NFCS) was developed by Arie Kruglanski, Donna Webster, and Adena Klem in 1993 and is designed to operationalize this construct and is presented as a unidimensional instrument possessing strong discriminant and predictive validity. People who score high on the need for closure scale are more likely to exhibit impression primacy effects to correspondence bias, make stereotypical judgments, assimilate new information to existing, active beliefs, and, in the presence of prior information, resist persuasion. Someone rating low on need for closure will express more ideational fluidity and creative acts. Items on the scale include statements such as "I think that having clear rules and order at work is essential to success," and "I do not like situations that are uncertain." Items such as "Even after I've made up my mind about something, I am always eager to consider a different opinion," and "I like to have friends who are unpredictable" are reverse scored. Composed of 42 items, the scale has been used in numerous research studies and has been translated into multiple languages. Although Webster and Kruglanski (1994) treated the Need for Closure Scale as unidimensional (i.e., as measuring a single factor), the scale actually contains two orthogonal factors, decisiveness and need for structure. Thus, using a total scale score can overlook effects for each factor and complicate interpretations. In 2007, Roets and Van Hiel tried to resolve this issue by revising the scale so it would measure only one thing. They came up with a set of new decisiveness items that provided a viable alternative for the old Decisiveness subscale of the NFCS, which was poorly related to the other NFCS facet scales and had questionable validity. The new items were developed with explicit reference to decisiveness but formulated in such a way that they relate to the need rather than to the ability to decide. In 2011, Roets and Van Hiel created an abridged and empirically validated NFC scale consisting of only 15 items from the original NFC. NFCS items correlate positively with authoritarianism, intolerance of ambiguity, dogmatism, need for order and structure and negatively with cognitive complexity and impulsivity, among several other cognitive tools and personality traits. High NFC scores consistently correlate with items on the C-Scale (conservatism) as well as other measures of political and social conservatism.
Need to avoid closure
Functionally opposite to the need for closure is the need to avoid closure. Need to avoid closure reflects the desire to suspend judgmental commitment. It also contains the subcategories specific and non-specific need to avoid closure. Avoidance of specific closure reflects the desire to avoid specific answers to one's questions. The non-specific need to avoid closure is much like the need for closure irrespective of whether or not this new knowledge points to a conclusion having positive or negative implications for them. The need to avoid closure may stem from the perceived costs of possessing closure (e.g., envisioned penalties for an erroneous closure or perceived drawbacks of actions implied by closure) and the perceived benefits of lacking closure (e.g., immunity from possible criticism of any given closure). The need to avoid closure is controlled by the desire to avoid negative consequences of achieving closure of a situation or to continue the benefits of not closing but elongating a situation. The need and avoidance of closure are conceptualized as ends of a continuum ranging from strong strivings for closure to strong resistance of closure. This is applied in the NFC Scale.
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