Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.
History Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers. Netcracker has since expanded into cloud-native, microservices-based software, virtualization, automation, generative AI and Digital Satellite Service support software. On October 21, 2008, NEC Corporation acquired Netcracker for about US$300 million making it a wholly owned subsidiary of NEC.
Acquisitions Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering, and IT consulting, was acquired in 2004. In 2011, Subex's activation business, including Subex's NetProvision, NetOptimizer, Vector products, and associated business. A year later, in May 2012, Global Information Management division of Convergys was acquired. CoralTree Systems, a systems integrator and service provider, was purchased in 2015.
Products and services
As a software engineering company, Netcracker offers network optimization for communications and operations. Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.
Products Cloud services Customer Engagement (customer experience and service-related transitions) Digital OSS/BSS
Managed services Support and maintenance Cloud Operations Business Process outsourcing
Professional services Business & Technology Consulting End-to-End Program Delivery DevOps Enablement Security services Training Services
Patents A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:
See also
External links Official website
References