Normative social influence is a type of social influence that leads to conformity. It is defined in social psychology as "...the influence of other people that leads us to conform in order to be liked and accepted by them." The power of normative social influence stems from the human identity as a social being, with a need for companionship and association. Normative social influence involves a change in behaviour that is deemed necessary in order to fit in a particular group. The need for a positive relationship with the people around leads us to conformity. This fact often leads to people exhibiting public compliance—but not necessarily private acceptance—of the group's social norms in order to be accepted by the group. Social norms refers to the unwritten rules that govern social behavior. These are customary standards for behavior that are widely shared by members of a culture. In many cases, normative social influence serves to promote social cohesion. When a majority of group members conform to social norms, the group generally becomes more stable. This stability translates into social cohesion, which allows group members to work together toward a common understanding, or "good", but also has the unintended impact of making the group members less individualistic.
Research
Classic research In 1955, Solomon Asch conducted his classic conformity experiments in an attempt to discover if people still conform when the right answer is obvious. Specifically, he asked participants in his experiment to judge the similarity of lines, an easy task by objective standards. Using accomplices to the plot, also known as confederates, Asch created the illusion that an entire group of participants believed something that was clearly false (i.e., that dissimilar lines were actually similar). In this situation, participants conformed over 36% of the time on trials where the confederates gave blatantly false answers. When asked to make the judgments in private, participants gave the right answer more than 99% of the time. Asch's results cannot be explained by informational social influence, because in this case, the task was easy and the correct answer was obvious. Thus, participants were not necessarily looking to others to figure out the right answer, as informational social influence predicts. Instead, they were seeking acceptance and avoiding disapproval. Follow-up interviews with participants of the original Asch studies confirmed this. When participants were asked why they conformed, many provided reasons other than a need for accuracy.
Current research In more current research, Schultz (1999) found that households that received more normative messages describing the frequency and amount of weekly recycling began to have a direct impact on both the households' frequency and amount of their curbside recycling. The sudden change was due to the fact that "the other neighbors'" recycling habits had a direct normative effect on the household to change their recycling behaviors. Similar results were apparent in another study in which researchers were able to increase household energy conservation through the use of normative messages. Participants in this conservation study did not believe that such normative messages could influence their behavior; they attributed their conservation efforts to environmental concerns or social responsibility needs. Thus, normative social influence can be a very powerful, yet unconscious, motivator of behavior.
Consequences Lastly, different studies have illustrated the consequences of deviation from a group's influence. In a study by Schachter (1951), participants were placed in groups and asked to discuss what to do with a juvenile delinquent they had read about. A "deviant" was instructed by the experimenter to take a stand strongly opposing that of the rest of the group and to hold this position in the midst of any arguments from other members. After the conclusion of the discussions, participants chose to reject this deviant the most, considering him the least desirable of the members, and relegating him to the least important tasks. Recent work by Berns et al. (2005) examined the physiological effects of deviation by using fMRI to scan participants' brains as they completed an object rotation task with other "participants", who were actually confederates. The researchers were interested in examining participants' brain activity when they were under pressure to conform to an incorrect group majority. The amygdala region (which is associated with negative emotions) was activated when participants sought to break off from the influence of the majority; providing support for the point that resisting normative social influence can often lead to negative emotional consequences for individuals.
Affecting factors
Social impact theory
Latane's social impact theory posits that three factors influence the extent to which we conform to group norms: personal importance, immediacy, and size. As the group becomes more important to a person, physically closer to him/her, and larger in number, Social Impact Theory predicts that conformity to group norms will increase. However, the size of the group only affects conformity to an extent—as a group expands past 3–5 members, the effect levels off.
Unanimity
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