PatientsLikeMe (PLM) is a health management and social networking website. The platform currently has over 830,000 members who are dealing with more than 2,900 conditions, such as ALS, MS, and epilepsy. Data generated by patients themselves are collected and quantified with the goal of providing an environment for peer support and learning. These data capture the influences of different lifestyle choices, socio-demographics, conditions and treatments on a person's health.
History PatientsLikeMe was inspired by the life experiences of Stephen Heywood, diagnosed in 1998 at the age of 29 with amyotrophic lateral sclerosis (ALS), or Lou Gehrig's disease. The company was founded in 2004 by his brothers Jamie and Ben Heywood and long-time family friend Jeff Cole. After being diagnosed with ALS, Stephen's family founded a non-profit, ALS Therapy Development Institute, in an attempt to slow his disease and treat his symptoms. However, the slow pace of research and the trial-and-error approach was time-consuming and repetitive. They realized that Stephen's experience was like that of other patients around the world who often have specific questions about their treatment options, and what to expect. PatientsLikeMe was created to help patients connect with others who know firsthand what they are going through to share advice and resources. The platform provides health profiles with clinical reporting tools where members can document symptoms, track treatments, and monitor side effects. Users can view aggregated health data from other members with the same condition. Members use forums, private messages, and profile comments to communicate with other users. In 2017, PatientsLikeMe entered into a partnership with iCarbonX to apply next-generation biological measures and machine learning to understand more about the basis of human health and disease. iCarbonX, founded in 2015 by genomicist Jun Wang, took an equity position in PatientsLikeMe and provided multi-omics characterization services to the company. In 2019, PatientsLikeMe was acquired by UnitedHealth Group after being forced by the United States government to divest their investment by iCarbonX. Unitedhealth Group and PatientsLikeMe made plans to help patients with similar health concerns connect to share experiences. In 2020, PatientsLikeMe began to operate as an independent company backed by Optum Ventures, a UnitedHealth Group affiliate.
Expansion beyond ALS PatientsLikeMe launched its first online community for ALS patients in 2006. From there, the company began adding other communities for other life-changing conditions, including multiple sclerosis (MS), Parkinson's disease, fibromyalgia, HIV, chronic fatigue syndrome, mood disorders, epilepsy, organ transplantation, progressive supranuclear palsy, multiple system atrophy, and Devic's disease (neuromyelitis optica). The company's approach was to read the scientific literature and listen to patients to identify outcome measures, symptoms, and treatments that were important to patients and could be accurately reported. For example, the development of the MS community involved the development of a new patient reported outcome measure, the MS Rating Scale (MSRS), to ensure patients could accurately determine how their condition was progressing over time. However, building one community at a time was a slow process and the company risked being overly narrow in focus while excluding more than 5,000 patients who had requested new communities as of December 2010. In April 2011, the company expanded its scope and opened its doors to any patient with any condition. Today the website covers more than 2,900 health conditions, with new members joining daily from the US and other countries around the world. Of note are the nearly 14,000 ALS members, who have helped make PatientsLikeMe's flagship community the largest online population of ALS patients in the world. In the United States, approximately 10 percent of newly diagnosed ALS patients register on the site each month, and 2 percent of all multiple sclerosis patients in the US participate in the community.
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