RM plc is a British company that specialises in providing information technology products and services to educational organisations and establishments. Its key market is UK education including schools, colleges, universities, government education departments and educational agencies. The company was founded in 1973 as Research Machines Limited. As of 2016, RM plc employs around 1,700 people, the majority based in the company's headquarters located on Milton Park, near Didcot, Oxfordshire. RM also has offices across the United Kingdom (Cheshire, Nottinghamshire, Lanarkshire and London) and a software development facility in India.
History
The company was founded in 1973 as Research Machines Limited in Oxford, England, by Mike Fischer and Mike O'Regan, respectively graduates of Oxford and Cambridge Universities. Initially it traded under the name Sintel as a mail-order supplier of electronic components, mainly dealing with the hobbyist market. With the arrival of microprocessors in the mid-1970s, the company expanded into the design and manufacturing of microcomputers. The company shipped its first computer in 1977 to a customer in a Local Education Authority and has been involved with educational computing ever since. In the 1980s RM and its rival Acorn Computers sold thousands of computers to schools in the UK as part of the government's Microelectronics Education Programme. A key model of the time was RM's Z80-based RML 380Z. The company was invited to tender to supply the BBC micro but declined on grounds that it was not economically feasible to provide so many features at such a low price and to such a tight schedule. The company floated on the London Stock Exchange in November 1994 under the name RM plc. Mark Cook joined the Group as chief executive officer in January 2023. Previous CEOs were: Mike Fischer (until 1997), Richard Girling (1997–2002), Tim Pearson (2002–2008), Terry Sweeney (2008–2011), Rob Sirs (2011–2012), Martyn Ratcliffe (2011–2013), David Brooks (2013–2021), and Neil Martin (2021–2023). In 2003 the company won the contract to deliver online tests for Key Stage 3 ICT. Despite a pilot phase in 2005 involving 45,500 pupils that was judged a success by the Qualifications and Curriculum Authority the government cancelled the contract in 2007, shortly before their scheduled introduction. Cuts in the budgets of UK educational establishments in 2011 damaged RM's revenues, leading it to shed hundreds of employees and sell less profitable parts of its business. RM ceased production of computers towards the end of 2013.
Business structures RM classifies its business into three areas:
RM Technology The division that deals with technology infrastructure, software and services – including interactive classroom equipment, connectivity, networking software, school management software and support services.
RM Educational Resources This division focuses on products for use in the learning curriculum, trading as TTS, a company acquired in 2004. TTS supply educational resources from a number of third-party partners as well as having developed over 5,000 of their own resources – one of the best known and best selling being the Bee-Bot® programmable robot, designed to introduce learners to programming concepts. RM previously offered products from other classroom resources firms it had acquired:
SpaceKraft Ltd – developer and manufacturer of a range of sensory products. Acquired in 2007, sold back to original owners in 2016. DACTA Ltd – distributor of educational products from LEGO, TOLO and BRIO. Acquired in 2007 and sold in 2012. ISIS Concepts Ltd – a UK furniture manufacturer. Acquired in 2009 and sold in 2012. Consortium – a stationery and supplies company, was acquired for £56 million in 2018. Despite substantial investment including a shared distribution factility with TTS and the launch of a new ecommerce website, ultimately the acquisition proved to not be profitable and ceased trading at the end of 2023.
RM Assessment Deals with the process management and outsourcing for testing and qualifications; data analysis services for teachers, education managers and policy makers. Clients include Cambridge Assessment and the International Baccalaureate.
International operations From the mid-1990s the company expanded overseas, with international revenues rising to 12% of the total group's revenue in 2009. A contraction in customer spending in RM's core UK education market and slow growth in the overseas businesses prompted it to divest several of them from 2010.
India RM founded its subsidiary RM Education Solutions India in Thiruvananthapuram in 2003 to develop software and provide central corporate functions. In November 2016 it accounted for approximately 36% of the RM Group workforce.
Germany In 1993 the company established a subsidiary in Soest, Germany, in order to sell a localized version of RM Net LM, a turnkey Local Area Network product for schools, consisting of file-servers running Microsoft LAN Manager, client PCs running Microsoft Windows 3.1 and including a suite of RM-developed network management applications. Despite a nationwide program of marketing seminars and three pilot sites, RM withdrew within two years.
United States RM Educational Software, Inc. was established in 2005 to provide schools and districts in North America with many of the UK software products. It has been inactive since 2011. In 2008 RM purchased and integrated the US interactive classroom provider Computrac and sold it at a loss in 2011.
Asia-Pacific RM Asia-Pacific started operations in 1997. A head office was opened in Perth, Australia in February 1999 after being awarded a contract for schools information systems by the Education Department of Western Australia. The company grew to employ 50 staff located in Perth, Melbourne, Sydney and Wellington (NZ), servicing over 4,000 schools across Australasia and in Hong Kong, Beijing, Shanghai, Singapore and Taipei. RM Asia-Pacific was sold to Civica in 2011.
Middle East, North Africa and South Asia (MENASA) In 2009 the company announced that it was expanding its business into the MENASA region with offices based in Dubai. The company stated that this would be a joint venture:
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