Scientific management is a theory of management that analyzes and synthesizes workflows. Its main objective is improving economic efficiency, especially labor productivity. It was one of the earliest attempts to apply science to the engineering of processes in management. Scientific management is sometimes known as Taylorism after its pioneer, Frederick Winslow Taylor. Taylor began the theory's development in the United States during the 1880s and 1890s within manufacturing industries, especially steel. Its peak of influence came in the 1910s. Although Taylor died in 1915, by the 1920s scientific management was still influential but had entered into competition and syncretism with opposing or complementary ideas. Although scientific management as a distinct theory or school of thought was obsolete by the 1930s, most of its themes are still important parts of industrial engineering and management today. These include: analysis; synthesis; logic; rationality; empiricism; work ethic; efficiency through elimination of wasteful activities (as in muda, muri and mura); standardization of best practices; disdain for tradition preserved merely for its own sake or to protect the social status of particular workers with particular skill sets; the transformation of craft production into mass production; and knowledge transfer between workers and from workers into tools, processes, and documentation. Scientific management has been criticized for having its roots in slavery practices.
Name Taylor's own names for his approach initially included "shop management" and "process management". However, "scientific management" came to national attention in 1910 when attorney Louis Brandeis (then not yet Supreme Court justice) popularized the term. Brandeis had sought a consensus term for the approach with the help of practitioners like Henry L. Gantt and Frank B. Gilbreth. Brandeis then used the consensus of "SCIENTIFIC management" when he argued before the Interstate Commerce Commission (ICC) that a proposed increase in railroad rates was unnecessary despite an increase in labor costs; he alleged scientific management would overcome railroad inefficiencies (The ICC ruled against the rate increase, but also dismissed as insufficiently substantiated that concept the railroads were necessarily inefficient.) Taylor recognized the nationally known term "scientific management" as another good name for the concept, and adopted it in the title of his influential 1911 monograph.
History The Midvale Steel Company, "one of America's great armor plate making plants," was the birthplace of scientific management. In 1877, Frederick W. Taylor started as a clerk in Midvale, but advanced to foreman in 1880. As foreman, Taylor was "constantly impressed by the failure of his [team members] to produce more than about one-third of [what he deemed] a good day's work". Taylor determined to discover, by scientific methods, how long it should take men to perform each given piece of work; and it was in the fall of 1882 that he started to put the first features of scientific management into operation. Horace Bookwalter Drury, in his 1918 work, Scientific management: A History and Criticism, identified seven other leaders in the movement, most of whom learned of and extended scientific management from Taylor's efforts:
Henry L. Gantt (1861–1919) Carl G. Barth (1860–1939) Horace K. Hathaway (1878–1944) Morris L. Cooke (1872–1960) Sanford E. Thompson (1867–1949) Frank B. Gilbreth (1868–1924). Gilbreth's independent work on "motion study" is on record as early as 1885; after meeting Taylor in 1906 and being introduced to scientific management, Gilbreth devoted his efforts to introducing scientific management into factories. Gilbreth and his wife Lillian Moller Gilbreth (1878–1972) performed micro-motion studies using stop-motion cameras as well as developing the profession of industrial/organizational psychology. Harrington Emerson (1853–1931) began determining what industrial plants' products and costs were compared to what they ought to be in 1895. Emerson did not meet Taylor until December 1900, and the two never worked together. Emerson's testimony in late 1910 to the Interstate Commerce Commission brought the movement to national attention and instigated serious opposition. Emerson contended the railroads might save $1,000,000 a day by paying greater attention to efficiency of operation. By January 1911, a leading railroad journal began a series of articles denying they were inefficiently managed. When steps were taken to introduce scientific management at the government-owned Rock Island Arsenal in early 1911, it was opposed by Samuel Gompers, founder and President of the American Federation of Labor (an alliance of craft unions). When a subsequent attempt was made to introduce the bonus system into the government's Watertown Arsenal foundry during the summer of 1911, the entire force walked out for a few days. Congressional investigations followed, resulting in a ban on the use of time studies and pay premiums in Government service. Taylor's death in 1915 at age 59 left the movement without its original leader. In management literature today, the term "scientific management" mostly refers to the work of Taylor and his disciples ("classical", implying "no longer current, but still respected for its seminal value") in contrast to newer, improved iterations of efficiency-seeking methods. Today, task-oriented optimization of work tasks is nearly ubiquitous in industry.
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