computer science

Snap Send Solve

Snap Send Solve is a computer science topic covered in the lgStudy science library. This page brings together a partial reference excerpt, illustrations, worked examples, real-world applications and a short study plan, so you can understand Snap Send Solve rather than just read about it. In short: Snap Send Solve is a smart cities technology platform that aims to simplify the reporting of community issues in Australia and New Zealand. Snap Send Solve is a privately owned Australia technology company headquartered in Melbourne.

Key takeaways

Snap Send Solve belongs to computer science; place it in that map before memorising details.
Learn the definition first, then one example that makes the definition concrete.
Connect Snap Send Solve to a quantity you can measure, compute or draw — that is where exam questions come from.
Reproduce the core statement of Snap Send Solve from memory before moving on to harder problems.

Reference excerpt

Snap Send Solve is a smart cities technology platform that aims to simplify the reporting of community issues in Australia and New Zealand. Snap Send Solve is a privately owned Australia technology company headquartered in Melbourne.

History Snap Send Solve was created in 2010 as an entry for the App My State by Outware Mobile (now known as Arq Group) as part of a Victorian Government open-data hackathon. The idea for the app was inspired by the founder, Danny Gorog who was frustrated by how hard it was to report a broken swing in a park. The app won a 2013 Melbourne Design Award. Originally, the free platform only allowed for reporting to every council in Australia however after a request from South East Water, the platform was expanded to include other authorities who have assets in the public domain such as water authorities, telecommunication and power authorities. Since then other authorities and organisations have been added to the platform such as universities, other Government departments such as Agriculture Victoria, Wildlife Victoria and housing communities. In 2015, Snap Send Solve was featured in an article in Government News by Maris Sansom titled 'Apps change the face of government' that outlines how apps such as Snap Send Solve are helping Councils save money by moving to more efficient channels. There are many other digital platforms that councils are adopting to help manage this transition. In 2016 Snap Send Solve entered a commercial agreement with Christchurch City Council in New Zealand. Christchurch City Council entered the app into the ALGIM Web and Digital Symposium where it won the 'Best Use of Social Media/App'. Since 2016 it has been adopted by other councils and authorities in New Zealand including Waimakariri District Council, Selwyn District Council, Ashburton District Council and Canterbury Regional Council.

Awards 2020 Gold Driven x Design Awards: Snap Send Solve received Gold for their user experience, innovative design and seamless platform experience for users. 2023 Gold Good Design Award for Digital Design: Apps and Software: Snap Send Solve received this award as recognition for their innovative digital design in the apps and software category. 2023 Green Good Design Award for Social Impact: Snap Send Solve received this award for their socially conscious design, focusing on real-world challenges and enhancing community interaction.

Partnerships and Community Usage Usage of Snap Send Solve by the community has grown over time. In 2018, it was reported that councils in New South Wales received 14,758 reports for parking issues. In January 2020 it was reported that Victorians had made 104,164 reports using Snap Send Solve, with the most popular incident categories being rubbish, graffiti and parking. Snap Send Solve is featured and recommended as an official contact method of many councils and other authorities around Australia and New Zealand including:

Cotton Australia Cotton Australia partnered with Snap Send Solve to address spray drift affecting cotton crops. Snap Send Solve provided a platform for cotton farmers to document and report spray drift incidents. Ipswich City Council The City of Ipswich in an effort to make reporting to council a breeze, has worked with Snap Send Solve to include Snap Send Solve branding a downloadable QR code on council rates notice envelopes. Noosa Council Noose Council has partnered with Snap Send Solve to introduce QR codes on dog waste bag dispensers. Simplifying the process for residents to request a dispenser refill with just a quick scan. Yarra Valley Water Yarra Valley Water, the largest water corporation in Melbourne, embedded the Snap Send Solve webform onto their website. Resulting in reduced pressure on phone lines for emergencies, streamlined online reports, and helped prioritise work orders for non-critical issues. Hume City Council Hume City Council focused on improving the satisfaction of their customer service officers and customers by partnering with Snap Send Solve and implementing small changes before fully integrating their systems. The council has been saving up to 2 minutes of processing time per report from day 1 of the partnership. The City of Port Phillip The City of Port Phillip enabled end-to-end integration with Snap Send Solve and Technology One, since the integration they have saved an average of 23 business days annually in processing time. Whitehorse City Council Monash City Council Sutherland Shire Council City of Kalgoorlie Boulder University of Melbourne Bundaberg Regional Council Fraser Coast Regional Council Noosa Shire Council Rockhampton Regional Council Christchurch City Council Telstra Sydney Water Brisbane Council Manningham Council The apps use of geo-location means it can also be used for other novel purposes such as reporting of injured Australian wildlife to Wildlife Victoria and potential infestations of phylloxera to Agriculture Victoria.

Usage Statistics In 2024, Snap Send Solve reached just over 4.5 million reports of varying community issues. Snap Send Solve as a platform currently hosts 850 plus ‘Solvers’, from local councils to water authorities, telecommunication providers, power authorities and private businesses. With over 700,000 app downloads and 550,00 active users, the app maintains an average app rating of 4.7 stars. At the end of 2023, Snap Send Solve released their yearly wrapped data, breaking down the incidents and states behind the over 1 million reports they received during the year. With more than half a million reports coming from Victorian users, the state mainly focused on reporting issues with rubbish and bins, parking, trees and abandoned trolleys.

Commercial Model Snap Send Solve provides a free basic service to all Councils in Australia and New Zealand who can receive reports from the public that include images, geolocation details and reporter details. The company has been working with the MAV to create a paid Enterprise service that provides access to a reporting API and additional report customisation options.

Software as a service Snap Send Solve is a software as a service (SaaS) business and charges an annual license fee for the paid, Enterprise service.

… excerpt ends here. Continue reading the full article.

Illustrations

Worked examples

Example 1 — a first encounter with Snap Send Solve

Start with the simplest possible case. Write down what Snap Send Solve claims or describes in one sentence, then invent the smallest concrete situation in which that sentence is true. In computer science, the smallest case is usually a single object, a single equation or a single measurement. Check that every symbol or term in your sentence has a meaning in that case.

Example 2 — changing one variable

Take the situation from Example 1 and change exactly one quantity: double it, halve it, or set it to zero. Predict what should happen to Snap Send Solve before you calculate. Comparing your prediction with the result is the fastest way to find out whether you understand the idea or only the words.

Example 3 — an exam-style question

Typical questions about Snap Send Solve ask you to (a) state it precisely, (b) apply it to given data, and (c) explain a limitation. Practise writing all three answers in under five minutes; the third part is what separates a full-mark answer from an average one.

Applications of Snap Send Solve

In research: Snap Send Solve appears in computer science research whenever the underlying quantities have to be modelled precisely. Papers usually cite it as a starting assumption and then explore where it breaks down.
In technology and industry: Engineering practice reuses Snap Send Solve in design rules, simulations and safety margins. Knowing the idea lets you read a specification sheet and understand why the numbers look the way they do.
In the classroom: Snap Send Solve is common in secondary-school and first-year university syllabi. It links to neighbouring topics 2010 establishments in Australia, Internet technology companies of Australia, Science and technology in New Zealand, so understanding it makes those chapters shorter.
In everyday life: Look for Snap Send Solve outside the textbook — in sport, cooking, traffic, electronics or the sky above you. An example you found yourself is remembered far longer than one you were given.

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How to study Snap Send Solve in 20 minutes

Read the reference excerpt below once, without taking notes.
Close the page and write down what Snap Send Solve means in your own words.
Compare your version with the excerpt and mark what you missed.
Work through the three examples above with pen and paper.
Explain Snap Send Solve out loud to somebody else — or to Teacher Smith in the lgStudy chat.

Frequently asked questions

What is Snap Send Solve in simple terms?

Why does Snap Send Solve matter?

Because it connects several computer science ideas at once: it gives you a definition you can apply, a quantity you can calculate, and a way to check whether a result is plausible.

How should I study Snap Send Solve?

Read the excerpt, restate it from memory, then work through the examples and applications listed on this page. The five-step study plan above takes about twenty minutes.

What does this page cover?

It gives you a compact reference excerpt plus original lgStudy explanations, examples, applications and study material on Snap Send Solve.