Stephen Elop (born 31 December 1963) is a Canadian businessman who most recently worked at Australian telecom company Telstra from April 2016. In the past he had worked for Nokia as its first non-Finnish CEO and later as Executive Vice President, Devices & Services, as well as the head of the Microsoft Business Division, as the COO of Juniper Networks, as the president of worldwide field operations at Adobe Systems, in several senior positions in Macromedia and as the CIO at Boston Chicken. He is best known for his ill-fated tenure as Nokia CEO from 2010 to 2014, which included controversies such as the "burning platform" memo and the company's partnership with Microsoft, resulting in the move to Windows Phone software exclusivity. He was criticised for some of his decisions, which resulted in the company suffering massive losses both financially and in market share. As then head of the Microsoft Devices Group, Elop was in charge of Microsoft's varied product offerings including Lumia phones, Surface Pro 3, and Xbox One. Since January 2016 he has had a role as Distinguished Engineering Executive in Residence within McMaster University's Faculty of Engineering, where he originally studied in the 1980s.
Early life and education Elop was born in Ancaster, Ontario, Canada, as the second of three children. His mother was a chemist and his father was an engineer at Westinghouse Electric Corporation. Both of them still live in Ancaster. His grandfather was a wireless operator who used morse code from ships in both the First World War and Second World War. Elop was influenced by and learned much about technology from his grandfather. From 1981, Elop studied computer engineering and management at McMaster University, Hamilton, Ontario. After his first year at the University, Elop wrote the user operating manual, called the Orange Book, for the campus's new computer system, VAX-11/780. During that time he helped lay 22 kilometres of Ethernet cables around campus to build one of the first computer networks in Canada. He graduated second in his class with a bachelor's degree in 1986. In 2007, McMaster's Faculty of Engineering made Elop the second L.W. Shemilt Distinguished Engineering Alumni Award winner and in 2009, he was awarded an Honorary Doctor of Science Degree by McMaster.
Career After graduating, Elop joined a Toronto-based software development firm called Soma Inc. Soma was later acquired by Lotus Development Corporation of Massachusetts, United States, and Elop moved over, serving as director of consulting. In 1992 he became CIO of Boston Chicken, until the firm filed for Chapter 11 bankruptcy in 1998.
Macromedia and Adobe In 1998 he joined Macromedia's Web/IT department and worked at the company for seven years, where he held several senior positions, including as: general manager of the e-business division; executive vice president of worldwide field operations; COO; and finally as CEO from January 2005 for three months before their acquisition by Adobe Systems was announced in April 2005. Due to family reasons, Elop lived at his Canadian home in Limehouse, Ontario, commuting to work in California with Air Canada. During Elop's tenure, Macromedia continued to deliver widely used software suites like Macromedia Studio 8. Based on the performance of the company during this time, Elop was able to guide the company through a successful acquisition that benefited shareholders. With an exchange of $3.4 billion in stock, the acquisition combined the companies’ document management, web publishing and online video delivery tools. It proved to be a profitable move for Macromedia shareholders. After the announcement of the agreement, Macromedia shares were valued at $41.86, notably above the then current market value of $33.45. It has been claimed Elop pushed Macromedia Flash Player to get into the mobile market and he pushed Macromedia Flash to widely used for streaming media market until Flash was replaced by the HTML5 in 2010s. Also Stephen Elop pushed Macromedia Dreamweaver to a widely used web editor software. At Macromedia, Elop was nicknamed "The General" due to his military-style haircut. He was then president of worldwide field operations at Adobe, tendering his resignation in June 2006 and leaving on 5 December. Elop was paid a $500,000 salary with $315,000 bonus and $1.88 million severance package during his time at Adobe.
Juniper and Microsoft After leaving Adobe, Elop was COO of Juniper Networks for exactly one year from January 2007 – 2008. During his short tenure he drove an internal overhaul and was credited for applying operational efficiency. In late 2007 Elop was approached by Microsoft CEO, Steve Ballmer, with whom he met several times including chairman Bill Gates. Juniper's CEO Scott Kriens intended to name Elop as the new CEO before Elop revealed he was leaving for Microsoft. Elop named this his toughest professional moment in a Bloomberg interview. Juniper's stock price rose 75% throughout 2007. Elop's spell at Microsoft started on 11 January 2008, as the head of the Business Division, responsible for the Microsoft Office and Microsoft Dynamics line of products, and as a member of the company's senior leadership team. He was effectively leading the largest division of the world's largest software company (as the Business Division was Microsoft's largest source of income). It was during this time that the Business Division successfully released Office 2010, Office 365 and Windows Azure, giving record profits for the Business Division. He became known as an operator and a change agent because of successes at Microsoft. Businessweek credited Elop with pushing Microsoft to develop cloud-based versions of the company's programs, and asserted that this helped Microsoft maintain its dominance, while holding off startups looking to disrupt its traditional business model. Also during his tenure as president, the Business Division formed an alliance with Nokia on 12 August 2009 to bring Microsoft Office Mobile to Symbian OS.
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