Telecommunications in Armenia involves the availability and use of electronic devices and services, such as the telephone, television, radio or computer, for the purpose of communication. The various telecommunications systems found and used in Armenia includes radio, television, fixed and mobile telephones, and the internet.
Mobile As of 2017, Armenia has 3.5 million mobile subscribers in total, and a 120% penetration rate.
There are three mobile phone operators currently in Armenia: Viva, Team and Ucom. All three offer both 2G and 3G as well as 4G services. All three networks are widely modern and reliable with shops located in major towns and cities where one can purchase a sim card or get assistance if needed. Most unlocked mobile phones are able to be used on roaming, however, network charges apply. Ucom and Viva are often recommended to tourists due to the variety of tariffs available and the help available in a variety of languages.
As of 2012, approximately 90% of all main lines are digitized. The remaining 10% is in modernization process.
International system Yerevan is connected to the Trans-Asia-Europe fiber-optic cable via Georgia. Additional international service is available by microwave radio relay and landline connections to other countries of the Commonwealth of Independent States, the Moscow international switch and by satellite. The main backbones of Armenian networks are made by E3 or STM-1 lines via microwave units across whole country with many passive retranslations.
Wire telephone services Traditionally, Armenia has well-developed landline telephone services. According to official statistic data of the International Telecommunication Union, as of 2017 there were 505,190 fixed telephone service subscribers in Armenia (residents and businesses) or 17.24 subscribers per 100 inhabitants. The number of fixed telephone users have significantly declined as compared with the previous 10 years from 20.41 in 2006. The main reason for the decline is mobile-fixed substitution.
Radio
As of 2008, Armenia has 9 AM stations, 17 FM stations, and one shortwave station. Additionally, there are approximately 850,000 radios in existence. The primary network provider is TRBNA.
Television
Armenia has 48 private television stations alongside 2 public networks with major Russian channels widely available throughout the country. In 2008, TRBNA upgraded the main circuit to a digital distribution system based on DVB-IP and MPEG2 standards. According to the Television Association Committee of Armenia, TV penetration rate is 80% according to 2011 data.
Internet As of 2009, there were approximately 1,400,000 Internet users and approximately 65,279 Internet hosts in Armenia. The country code (Top level domain) for Armenia is .am, which has been used for AM radio stations and for domain hacks. The national communications company Armentel's (now Telecom Armenia OJSC) only fiber optic connection to the Internet enters Armenia through Georgia (via Marneuli) and then connects to the rest of the Internet via an undersea fiber-optic cable in the Black Sea. Armenia is connected to the Trans-Asia-Europe fiber-optic cable system via Georgia, which runs along the railroad from Poti to Tbilisi to the Armenian border near Marneuli. At Poti, the TAE cable connects to the undersea Georgia-Russia system KAFOS which then connects to the Black Sea Fiber Optic Cable System. The BSFOCS is co-owned by Armentel. GNC-Alfa is the largest independent internet and data provider in Armenia with 1,500 km fibre-optic cable infrastructure, and covering 70% of Armenia.
Dial-up Dial-up was the main type of connectivity in Armenia for several years. The United Nations Development Programme (UNDP) supported dial-up internet, starting with an office in Armenia in 1997, and developing a network called "Freenet" that reached 6000 users by the year 2000, with 1000 websites and each user having 3 Mb of email storage space and 3 Mb of website storage. By 2004, usage grew to 21,000 users and 3000 websites, with increased storage. A local "Yerevan Internet Exchange" was established, initial based on radio connections and by 2004 mostly on DSL connections. The UNDP viewed the role of the internet as promoting democracy, with online forums discussing human rights, the environment, political parties and the Armenian constitution. In 2008, dial-up connections expanded when Telecom Armenia OJSC (Beeline TM) started operation of an ADSL network and together with VivaCell-MTS (now Viva Armenia) and Orange Armenia also introduced portable USB-modems, which are operated mainly in 3G networks and are still very popular in rural areas especially in small mountainous villages where landline connectivity is not available.
Broadband According to official statistics from the International Telecommunication Union, the number of broadband subscribers in Armenia in 2017 was 315,319 users or 10.76 users per 100 persons.
ADSL A major part of DSL connectivity is offered by Telecom Armenia OJSC (Beeline TM). Some other ISPs (Arminco, WEB, Bionet and others) also offer DSL connectivities mainly using leased infrastructure of Telecom Armenia OJSC.
WiMAX Rapid development of WiMAX was recorded in 2008–2010. Two WiMAX providers, namely Icon Communications and Cornet Ltd. operating in the 3.6–3.8 GHz band using IEEE 802.16e reached 2000 users each, but shortly disappeared from the market due to strong competition with ADSL and FTTB operators. Cornet was closed and Icon Communications was acquired by Telecom Armenia OJSC (Beeline TM).
FTTB Fibre to the building broadband connectivity is offered by at least four major operators, namely Viva Armenia, Ucom, Telecom Armenia OJSC (operated under Beeline TM) and GNC-Alfa (operated under Rostelecom TM). All three companies offer triple play services including internet, IPTV and telephone services.
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