In cross-cultural psychology, uncertainty avoidance is how cultures differ on the amount of tolerance they have of unpredictability. Uncertainty avoidance is one of five key qualities or dimensions measured by the researchers who developed the Hofstede model of cultural dimensions to quantify cultural differences across international lines and better understand why some ideas and business practices work better in some countries than in others. According to Geert Hofstede, "The fundamental issue here is how a society deals with the fact that the future can never be known: Should we try to control it or just let it happen?" The uncertainty avoidance dimension relates to the degree to which individuals of a specific society are comfortable with uncertainty and the unknown. Countries displaying strong uncertainty avoidance index (UAI) believe and behave in a strict manner. Individuals belonging to those countries also avoid unconventional ways of thinking and behaving. Weak UAI societies display more ease in regards to uncertainty. People in cultures with high uncertainty avoidance try to minimize the occurrence of unknown and unusual circumstances and to proceed with careful changes step by step by planning and by implementing rules, laws and regulations. In contrast, low uncertainty avoidance cultures accept and feel comfortable in unstructured situations or changeable environments and try to have as few rules as possible. People in these cultures tend to be more pragmatic and more tolerant of change. When it comes to the tolerance of unpredictability, the areas which uncertainty avoidance deals with the most are technology, law, and religion. Technology assists with the uncertainty done by nature with new developments. Law defends the uncertainty of behavior by the people with rules that are set. Religion accepts the uncertainty people cannot get protected from. Individuals use their beliefs to get through their uncertainties.
Key concepts There is a wide scale on where specific cultures fall under the uncertainty avoidance. Three types of uncertainty avoidance are high, low, and moderate uncertainty avoidance. Hofstede's uncertainty avoidance scale shows the want to reduce any visible uncertainty that is placed in the life of a person.
High uncertainty avoidance There are many ways to detect if someone has a high amount of uncertainty avoidance. Typically, the use of formality in interaction with others, dependence of formalized policies and procedures, apparent resistance to change, and intolerance of nontraditional ways are all characteristics of high uncertainty avoidance. Also, people from high uncertainty avoidance cultures demonstrate higher stress and anxiety levels. These individuals have a high value on control, which means that having a set structure in everything of their life helps. The use of rigid rules assists them with defining what they believe in and how they behave. The development of new ideas makes them uncomfortable and only take risks that they know have high success rates. Older people in high UA are highly respected and feared. When children are being taught the beliefs of their culture, they cannot question them. People in high uncertainty avoidance societies may be afraid of people who are different from them. They may show signs of Xenophobia.
High uncertainty avoidance countries Some of the highest uncertainty avoidance countries include Finland, Germany, Greece, Guatemala, Japan, Mexico, Portugal, and South Korea.
Low uncertainty avoidance In contrast, people can also exhibit characteristics of low uncertainty avoidance. Unlike high UA, those with a low level use informality in interaction with others, they often rely on informal norms and behaviors in most matters. Also, they will show moderate resistance to change. Individuals that come from a culture with low UA care about letting the future come without the control or plan of it. Rules that are placed do not have an influence on them. Those with a low UA believe that it is okay to question the people in higher positions. They have lower stress and anxiety rates. Younger people in low UA are respected and when they are being taught the beliefs within their culture, they do not have to follow them right away. When new ideas are brought up, they are open-minded when hearing about them. People from low UA don't find situations that aren't clear as problems that might cause them trouble. Originality will have higher value and likely to be taken into consideration. Additionally, people with low uncertainty avoidance do not have any difficulty with interacting with people who are different from them.
Low uncertainty avoidance countries Some of the lowest uncertainty avoidance countries include Jamaica, Denmark, Singapore, Sweden, and Ireland.
Moderate uncertainty avoidance People of moderate uncertainty avoidance cultures take some characteristics from both types of avoidance. The people with moderate UA are those who live in the United States and Canada.
Risk Uncertainty avoidance is commonly mistakenly associated with risk avoidance. However, UAI does not deal with risk avoidance. In fact, it deals with the habits and rituals in which a society feels comfortable practicing.
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