Vicarious cognitive dissonance (also vicarious dissonance) is the state of negative arousal in an individual from observing a member of their in-group behave in counterattitudinal ways. The phenomenon is distinguished from the type of cognitive dissonance proposed by Leon Festinger, which can be referred to as personal cognitive dissonance, because the discomfort is experienced vicariously by an observer rather than the actor engaging in inconsistent behavior. Like personal cognitive dissonance, vicarious cognitive dissonance can lead to changes in the observer’s attitudes and behavior to reduce psychological stress.
Origins Vicarious cognitive dissonance was first proposed and demonstrated in a series of three closely related studies by Norton et al. (2003). Drawing upon social identity theory, the researchers tested the hypothesis that dissonance could be felt through witnessing attitude-discrepant behavior from an in-group member that one identifies with. The researchers used the induced compliance paradigm to measure attitude change in undergraduates after participants were led to believe they observed an in-group or out-group member act in support of a measure affecting tuition amounts or logistics.
Study 1 found that participants changed their attitudes towards the measure only after they heard an in-group member give the speech, and the magnitude changes increased in the participants’ level of self-identification with the in-group. Study 2 clarified that attitude change comes from witnessing the agreement to act in counterattitudinal ways and ruled out other explanations, such as persuasion effects or differences in information processing from listening to an in-group member. Participants did not actually hear a speech, and their attitudes did not change when the group member expressed agreement with the speech position. Study 3 showed that participants’ attitude change occurred and was strongest under conditions known to induce personal cognitive dissonance: free choice of the actor to behave in such a way and the chances that the behavior leads to undesirable outcomes. In addition to connecting attitude to factors associated with cognitive dissonance, Study 3 also measured participants’ personal affect, defined as how they felt, and their vicarious affect, defined as how they would feel if they were the group member. Only the participants’ vicarious discomfort measures were positively correlated with their attitude changes, and there was no relationship between the personal discomfort ratings and attitude change. While Norton et al. (2003) was the first to suggest that cognitive dissonance may act vicariously on people through social identities, early cognitive dissonance research also involved social groups and interpersonal interactions. Festinger, Riecken and Schachter (1956) studied the role of social support in preserving and increasing the strength of disconfirmed beliefs that were dissonant with real events, and Festinger and Carlsmith (1959) measured cognitive dissonance in participants paid to lie and persuade another person that the tasks they completed were interesting.
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